Testimonials and Reviews
Feedback and testimonials from current and previous General Express Logistics customers
Service excellence
Your company is amazing! From my very first interaction on the phone with your service rep the awesome experience began. Fast, efficient, friendly, seamless service. Had to move my senior parents from NY to my home in VA and arrangements needed to be made during a one week visit to help my mom care for my dad who had a serious fall. I was put in contact with your company, boxes picked up, all within the same week of my visit. The excellent service experience continued when I was contacted to arrange for my boxes to be delivered to their new home. The delivery staff were all great!!! I cannot thank your company enough for making a stressful situation very easy. Thank you, thank you, thank you from the bottom of my heart. What you do day in and day out is so very much appreciated.
Jacqueline, March 29ohn S
On Time.
On time;
Friendly and hardworking
They got the job done right
They did a great job from end to end!.
Mike Murrey, March 29.
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Puppy arrived safely .
I wanted a puppy to be shipped to me from New York to California honestly speaking i was very worried about the whole process,General Express logistics walked me through the whole process and i was very happy when i was called and asked if i was home so that they could bring (MAX) home, they go here and all i had to do was to sign and collect my lovely baby.
Lucy B, November 17.
Excellent experience all around
Excellent experience all around. Efficient, professional, courteous service. I was kept informed all throughout the process & my delivery was smooth & easy. Highly recommended.
Janet Whittington, March 17
Pompt & helpful; smaller shipment, great fit
All of your customer service folks were prompt and helpful as my antiques traveled from our home in AZ to my nephew’s new home in Wisconsin. Everything was well wrapped and arrived together & undamaged. They followed up with him as it arrived and I was always kept in the ‘loop.’ You were referred to us by a large moving company for whom my shipment was too small.
★★★★★
Barbara B. Caswell, December 16
The best delivery service ever!!
From the start, everything went great. I was so apprehensive about getting this family heirloom shipped across the country. I even had to change the pickup location. Even with all of the particulars involved, all went smoothly. The delivery guys were super nice and communicative delivering during rush hour. I would recommend your service to everyone
★★★★★
Tina Piña, December 15